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AI Chatbots

AI chatbots that qualify inquiries and reduce workload

Custom AI assistants for sales, support and internal processes.

At a glance

AI chatbots aren't a gimmick – they're a leverage point for efficiency and faster response times, provided they're trained on your content, give correct answers and escalate properly. We build assistants that deliver real business value and integrate cleanly into your systems.

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Live

Wir suchen Lager-Software mit Anbindung an unsere Buchhaltung.

Verstanden. Wie viele Lagerstandorte und welches Buchhaltungssystem nutzen Sie aktuell?

Quelle: Onboarding-Flow · v3

Zwei Standorte, BMD NTCS.

Danke. Ich leite Ihre Anfrage an unser Engineering-Team weiter – Antwort heute, spätestens morgen.

Eskalation → Sales-Inbox

Nachricht eingeben …
What's included

What we deliver in detail.

  • Custom chatbots based on your documents, product data and processes
  • Retrieval-augmented generation (RAG) for current, traceable answers
  • Clear escalation paths to support, specialist teams or internal systems
  • Integration into website, shop, customer portal or messenger channels
  • Logging that supports continuous optimisation
  • GDPR-compliant operation with European models or self-hosting
system · architecture overview
End-to-end

Frontend

Web · Shop · Forms

  • Website
  • Webshop
  • Buchungsseite
  • Kontaktformular

Plattform

Automora Core

  • Validierung
  • Automatisierung
  • Datenlogik
  • Auth & Rollen

Backbone

ERP · CRM · Insights

  • ERP-System
  • CRM
  • Dashboards
  • E-Mail / Notify

eigene Plattform · klare Module · sauber verbunden · EU-Hosting

Outcomes

What we're working towards together.

24/7 inquiry pre-qualification without additional headcount

Tangible relief for support and inside teams

Faster response times through instant, accurate answers

workflow / lead → crm
Running

Events / Tag

1.284

Errors

0

Latency p95

180ms

Approach

How we work with you.

  1. 01

    Analysis

    Use cases, data basis, risks, escalation paths, KPI definition.

  2. 02

    Concept

    Knowledge-base structure, prompt design, UI channels, data-protection setup.

  3. 03

    Delivery

    Bot development, system integration, tests with real inquiries.

  4. 04

    Support

    Evaluation, retraining, extension with new use cases.

metrics · time saved per week
−62%

manual hours

−62%

process steps

−48%

data errors

−81%

Manuelle Stunden / Woche

7h

vor 18h

Vergleichbare Projekte · 12 Wochen

Frequently asked

What companies typically ask.

Our bots work on the content you approve. Answers are traced back to sources and escalated when outside the knowledge base – not freely guessed.

Yes. Depending on requirements we use European cloud models, dedicated endpoints or on-prem models. The choice is based on compliance, cost and quality.

Operating cost depends on volume, model and hosting. Before starting we provide a transparent cost calculation per 1,000 inquiries.

Strong combinations

These services reinforce each other.

Websites & Shops

Company websites, online shops and digital selling processes that load fast, are cleanly structured and stay stable long-term.

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Automation

We automate recurring processes between your systems – with custom code, clean integrations and stable workflows.

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CRM & Systems

We build custom CRM systems, customer management tools, quoting/invoicing and project platforms – so you're not forced into the logic of off-the-shelf tools.

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Ready for the next step?

Let's talk about your software project.

A no-strings first call with a clear technical assessment: what makes sense to build, in which order, and at what effort.

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